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Why training matters to you and your team

Two managers are talking about their staff.

The first manager says, “What if we spend all this money on training them and they leave.”

The second manager replies, “What if we don’t train them and they stay?”

It’s an old joke, but it’s a reminder that we need to invest in training, whatever size of business we’re running.

When you’re recruiting, being able to offer ongoing training and development makes your business a more attractive prospect for a potential employee.

And it also means you are able to deliver more value for your clients.

It’s something we take seriously at Super Structure Associates. Recently one of my team, Robbie, was working on a basement project, and we sent him on a course to improve his knowledge and skills in this area.

Of course this enabled him to do an even better job for the client, but it’s not just about one member of staff and how they can benefit. When anyone from our team undertakes training, they know they will be quizzed about it when they return to the office.

They also know that their notes will be made available to the rest of the team.

So they know that they need to pay attention, if they’re going to be able to share what they’ve learnt in a meaningful way.

After the basement course we all had questions and we spent twenty minutes quizzing Robbie:

What did you learn?
What will you do differently as a result of the course?
How will the course impact on your design?

You need to close the loop and make sure that the training is implemented. Otherwise it’s just a day out of the office and a pile of notes that are never referred to again, which is a waste of everyone’s time.

Training is vital in many areas of life and business. I’m running in the Richmond Half Marathon in just under two weeks, and it’s not something I’d want to approach without having done the necessary training.

Just like what happens in business, the training needs to reflect the conditions. There’s no point training at one steady pace along a flat route, when I know that on the day there will be crowds to navigate and diverse terrain. I’ll need to be able to vary my pace and speed up at the end of the race.

It’s the same in business. You can’t keep doing the same things all the time – you have to vary things and mix it up. One part of doing this is keeping up to speed with developments in your industry and ensuring your team get the right training.

Richard Branson phrased it best when he said, “Train people well enough so they can leave, treat them well enough so they don’t want to.”

Look after your staff and they’ll look after you.

If our well-trained team can help you with an upcoming structural project, please do get in touch.

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